Let's head back
Let's head back
  • CQC & CIW Regulated
  • Care Quality Commission
  • 9.3 rating with HomeCare

Thank you for getting in contact

We will get back to you shortly

Let's head back

5* Reviews

Don't just take our word for it...

118 reviews with homecare.co.uk

118 reviews with homecare.co.uk

Jean C
★★★★★
Daughter of Client
We needed 24-hour care for my dad after a hip replacement. Having had 24/7 care for weeks in hospital we wanted him to be helped back to independence after returning from hospital. A friend recommended Promedica who were professional from our first contact. We had two visits from the management team to meet and find out about my dad, his interests/beliefs etc and his physical and recovery needs. The carer arrived (and left!) promptly, as arranged and between times looked after my dad and house perfectly, encouraging him day on day to push himself a little more, doing more himself re his personal care, making a drink, dressing and by the time our contract ended, Dad was indeed back to pretty much where he had been before his fall. Behind the scenes, the admin and contract work, billing etc was timely and professional and we were kept fully informed. Promedica will be my first port of call if we need this type of care for my dad in future. Thank you so much.
S M
★★★★★
Daughter of Client
Our carer for my father was just an angel, who arrived at the time in which my father's vascular dementia started to deteriorate further. Her patience and care and positive up upbeat attitude was just what he needed to keep him going. I am happy with the communication and prompt attention we get from Promedica on all administrative matters too, they are very efficient. But the main priority is of course having the right carer look after your family member and I feel Promedica have done a good job of assessing my father's needs and making an appropriate placement. We just wish the carer could have stayed longer!
Kathryn H
★★★★★
Daughter of Client
Promedica24 have cared for our mother, now in her nineties, in her own home for the past three years. It has been a lifeline for our mum, who has dementia, enabling her to have the very best care and stay in familiar surroundings. We are so grateful for the amazing service we have had from carers who have all been outstanding, and so incredibly patient and kind. They became almost a part of our family. Not only did they always anticipate our mother's needs and preferences, but they also cooked delicious and healthy meals for her, read and sang with her, and took her for daily walks when she was still mobile. Alas her mobility has now declined so that she needs the facilities of a care home, but the years with ProMedica have been a peaceful and happy chapter in her later life. The management side were always helpful and sympathetic when we had any questions or needed advice. We would not hesitate to recommend this company.
Aaron C
★★★★★
Son of Client
Promedica24 enabled our dad to remain at home in his last days, which was his strong preference. When we first contacted Promedica, they immediately provided very full and helpful information. Most important of all, all four carers who looked after our dad were very caring and great communicators.
I M
★★★★★
Client
The quality of care, support and professionalism I’ve received from Promedica24 have been exemplary and I would have no hesitation in recommending them. I was particularly blessed by my carer who fitted in splendidly and whose kindness and attention to detail in following the clinicians instructions was superb and aided my post operative recuperation.
A B
★★★★★
Daughter of Client
We cannot thank Promedica enough. We worked very hard to keep my mother with motor neurone disease at home until the end of her life. A previous care company had also tried extremely hard to meet Mum's needs, but within 18 months we had been through 33 live-in carers (2:1 package), and this had been distressing and frustrating for everyone involved. Promedica helped us put together a very bespoke 3:1 live-in care package which enabled us to support Mum successfully at home to the end of her life, and we can’t thank the wonderful and very professional carers enough. Our very sincere thanks also goes to all of them, without whom the package would not have been possible. This includes their team leader and customer services support who were absolutely key to ensuring the package we built was robust enough to support Mum and the complexities of her care. A huge thank you to everyone - the support provided by Promedica has been excellent.

Your local home care team

Helen Openshaw

Registered Manager

I choose to work in the care sector because I meet lots of amazing people all the time, from the people we support to other like-minded colleagues who genuinely care.

Working for Promedica24 has given me the opportunity to really make a difference to people who prefer to stay in their own homes, at a time in their lives when they feel a little more vulnerable.

Tony Lamb

Care Consultant

I started working for Promedica24 in 2020 offering people a genuine alternative to residential care. I have personal experience of being a carer myself and has therefore led me to becoming an advocate for live-in care for others. I truly believe in keeping your independence by staying within your own home is a fantastic option for those who need extra support.

Amanda Howe

Care Manager

I have worked in care for over 25 years, I chose this line of work as I believe it to be one of the most rewarding jobs.

Promedica24 are the best company that I have worked for, they are very caring and passionate about delivering quality, person centered care.

Scroll to Top